This Privacy Policy outlines how TNT Creative Trust ABN 52934638215 trading as Tracey Clarke Coaching (“we”, “our”, or “us”) collect, use, disclose, and store your personal information. We are committed to protecting your privacy and ensuring the security of your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What Personal Information Do We Collect?

We may collect the following types of personal information:

• Your name and contact details (e.g., phone number, email address, mailing address)
• Billing and payment information
• Details about your coaching sessions and any communication we have with you
• Sensitive information such as health-related data, only when necessary and with your explicit consent
• Information about how you use our website, through cookies and third-party tracking technologies (e.g., Google Analytics, Facebook Pixel)

2. How Do We Collect Your Personal Information?

We collect personal information directly from you when you:

• Sign up for coaching services, programs, or events
• Engage in communications via phone, email, or social media
• Submit forms, comments, or feedback through our website
• Participate in surveys, questionnaires, or assessments as part of our services

We may also collect information through cookies on our website, which track your actions, enhance website security, and improve user experience.

3. Why Do We Collect Your Personal Information?

We collect personal information for the following purposes:

• To provide and improve our coaching services
• To communicate with you and respond to your inquiries
• To process payments and manage your billing
• To customize your experience with our services and website
• To comply with legal obligations, such as record keeping and reporting

4. Disclosure of Personal Information

We will only disclose your personal information under the following circumstances:

• With your consent
• Where required by law or to comply with legal obligations, including in situations where there is a serious risk to health or safety
• To third-party service providers for the purposes of data storage, payment processing, marketing, or analytics, provided they comply with applicable privacy laws

5. How Do We Store and Secure Your Personal Information?

We take reasonable steps to protect your personal information from loss, unauthorized access, misuse, or disclosure. We store your data securely and only allow access to authorized personnel. Your information is retained only as long as necessary for the purposes for which it was collected, after which it is securely destroyed.

6. Accessing, Updating, or Deleting Your Personal Information

You have the right to access, correct, or request deletion of the personal information we hold about you. If you wish to exercise these rights, please contact us at traceyclarkecoaching@gmail.com. We will respond to your request in accordance with applicable laws.

7. Third-Party Services

Our website may contain links to third-party services, such as payment gateways or analytics tools (e.g., Google Analytics, Facebook Pixel). These services may collect, use, or disclose your information according to their own privacy policies. We recommend reviewing the privacy policies of these third-party providers to understand how your personal information is handled.

8. International Data Transfers

Some of our third-party service providers may process personal information overseas. By using our services, you consent to the transfer of your personal information to these providers, who will comply with applicable data protection laws.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Tracey Clarke Coaching
Email: traceyclarkecoaching@gmail.com
Address: 283 The Esplanade, Mount Pleasant, Western Australia 6153